Our Store Policies
At Sweet Jewelry And Gems, we work hard to ensure our store policies are fair, clear and transparent. If you can’t find the information you’re looking for below, don’t hesitate to get in touch so we can help you further.
Our Shipping Policy
How It Works
We take great care in packaging your purchase! Ive been selling minerals on eBay since 2004 and never had any item break. All crystals/mineral specimens will be shipped with a mineral ID card stating the mineral and the location. I have multiple sizes of mineral boxes, and will include one for each specimen IF IT FITS.
Shipping and Handling Prices
Currently I have a flat rate on all items, but I'm seeing up an inexpensive shipping network working within this website to keep costs as low as possible for my customers.
Shipping Time
Please understand this is a one man operation! Obviously at times I'll be busy mining and will have to process orders once I get back. Your business is how I make my living and I will ship items as fast as possible. I will post updates on when I'll be mining and estimated time of return(Usually 1-2 weeks). Hopefully in the future I will have some help while I'm gone digging, but for now it is what it is.
Returns
I do my absolute best to provide you with multiple pictures/videos as well as a detailed description that includes small flaws in a specimen. Please review the visual and descripted aids provided to buy in confidence. Since 2004 I have never had a request to return any mineral specimen Ive sold. Therefore I do not accept returns. All specimens will be insured in the minimal chance that something breaks.
Privacy at Sweet Jewelry And Gems
Your Information Is Safe with Us
This is your Privacy Policy section. It’s a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment or store customers’ data once their purchase has been completed.
Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language so that they can shop with confidence, time and time again!